Shipping Policy

Here's everything you need to know about how your Pistox order gets to you.

Order Processing

Orders are processed within [1–3 business days] after your purchase. You'll receive a confirmation email once your order ships, including a tracking link.

Delivery Times

Estimated delivery times after processing:

• United States: [X–X business days]
• Canada: [X–X business days]
• Australia: [X–X business days]

Delivery times are estimates and may vary due to carrier delays, customs, or high-demand periods.

Shipping Costs

[Free tracked shipping on all orders.] Any applicable shipping cost is shown at checkout before you pay.

Order Tracking

Once your order ships, we'll email you a tracking number so you can follow your squishy's journey. You can also use our Track Order page.

Customs & Import Duties

For international orders, any customs fees or import duties are the responsibility of the customer and are not included in the item or shipping price.

Wrong Address

Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer.

Contact

Questions about shipping? Email support@pistox.store.